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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alex Zenios

July 16, 2025

5  out of  5
rating by Alex Zenios
"Amazing experience with Statefarm for over 5 years. Never a hassle and always friendly!! :-) Joe personally reaches out and checks in as well, amazing."
We responded:
"Thanks Alex - always a pleasure working with you as well. Thanks for taking the time to leave a review for us !! Joe Agent/Owner "
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Vicki Burger

July 15, 2025

5  out of  5
rating by Vicki Burger
"Thanks to Joe and his team, including Kora, for the very timely help when we traded our vehicle and needed to transfer our coverage!"
We responded:
"Thanks Vicki - We always enjoy working with you and Jeff and appreciate the loyalty - Over 22 years with our Agency !! Joe Agent/Owner "
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S V

July 10, 2025

5  out of  5
rating by S V
"We recently switched all our State Farm policies to Joe McNamara since our former agent was based in the southern suburbs and we wanted an agent closer to home. I selected Joe's office based on the Google reviews and responses (even though there are State Farm offices closer to our home). When I called the office, the woman that answered was incredibly helpful in getting our policies switched to their office and setting up a meeting with Joe. I immediately felt like the level of customer service was above and beyond. Joe was very generous with his time in reviewing all of our existing property and auto insurance policies and making suggestions on adding (and removing) certain coverages that better match our needs. I left his office feeling really knowledgeable about our policies and it provides a solid level of comfort and security knowing that we are protected. Thank you!"
We responded:
"Thaks Sheri for the kind words and review - We sincerely appreciate it. We look forward to working with you !! Joe Agent/Owner "
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John Titterton

July 8, 2025

5  out of  5
rating by John Titterton
"Kora is the best!!! Her help was timely, accurate and friendly. I would recommend her and this State Farm branch to everyone."
We responded:
"Thanks John - appreciate the confidence you have in our office , and I second your opinion on Kora !! Joe Agent/Owner"
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Ryan O'Connell

June 27, 2025

5  out of  5
rating by Ryan O'Connell
"Tim Miller is excellent and helped me find affordable coverage at a great rate. He worked very quickly and addressed all of my questions promptly."
We responded:
"Thanks Ryan- Tim does a great job for our Lake Zurich Agency . Glad we were able to help Joe Agent/Owner "
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Jenn Reiger

June 18, 2025

5  out of  5
rating by Jenn Reiger
"We love Joe, Kora, and the staff! We have been with them for many years. Always available and always can speak to someone live! Accommodating, prompt, and helpful when we need them. Please give them a try if you are thinking of switching your auto or home insurance."
We responded:
"Thanks Jenn - always enjoy working with the Reiger's !! Joe "
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Carly Jossund

June 16, 2025

5  out of  5
rating by Carly Jossund
"Cindy Brady made the transfer of my personal & business insurance policies to Joe McNamara’s office incredibly seamless! Her great communication skills, attention to detail and overall stellar customer service is always appreciated!"
We responded:
"Thanks Carly - Glad it went smooth, and we are happy to have you in our office. Appreciate the review as well !! Joe Agent/Owner "
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Lian Wang

June 13, 2025

5  out of  5
rating by Lian Wang
"I am lucky to have Cindy Brady as my insurance agent, I couldn't be more pleased with the entire experience with her help. We've been connected for a few years. Cindy has been very patient to provide me quotes and suggestions every time I requested even though the deal was not got through. We talked about this again and I decided to switch to State Farm, the price is a factor, but the most important influencer is the service Cindy provided. She responded quickly with the initial quote, and then she explained every items to me not only trying to save premiums, but providing her professional suggestions on what should be insured to reduce the risk. The discussion and final decision made me and my family in a peaceful mind. Her knowledge, patience, and always thinking on my behalf made me feel this is the best deal, and what I experienced truly exceeded my expectations!"
We responded:
"Lian - Thanks so much for the review and the kind words. Your review summarizes our Agency's core mission of professional recommendations and high service levels exceeding expectations. Cindy consistently embodies those ideals, and we are fortunate to have her as part of our Lake Zurich State Farm Agency. We look forward to working with you and your family. Regards Joe Agent/Owner "
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Nancy Lala

June 12, 2025

5  out of  5
rating by Nancy Lala
"Our experience was excellent. The staff and Joe were very personable and took care of everything efficiently and professionally. Thanks for your great service."
We responded:
"Thanks Nancy - Appreciate the trust you and Tony have in our office Joe "
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Denise Tidwell

June 9, 2025

5  out of  5
rating by Denise Tidwell
""I can't thank Mike Pontarelli and Cindy Brady of the State Farm Insurance Group - Joe McNamara Insurance Agency enough for their incredible efficiency and professionalism! I needed my Certificates of Insurance urgently, and they made the process seamless. Their responsiveness, attention to detail, and willingness to go the extra mile truly set them apart. If you're looking for an insurance agent who delivers top-notch service with speed and accuracy, look no further!""
We responded:
"Could not agree with you more, Cindy and Mike consistently go above and beyond for our customers, and we are fortunate to have them on our team . Thaks Denise for taking the time to leave a review. They mean the world to us ! Joe Agent/Owner "
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Colton Oechsle

May 28, 2025

5  out of  5
rating by Colton Oechsle
"Tim Miller, a member of Joe McNamara’s team, was really helpful and informative when going over my new home owner policy. I was able to bundle my home and auto with ease and Tim was able to communicate efficiently and effectively with my lender to ensure a painless closing."
We responded:
"Thanks Colton - Tim does an excellent job for our customers . Welcome to our Agency and we look forward to working with you Joe Agent/Owner "
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Mary McNamara

May 21, 2025

5  out of  5
rating by Mary McNamara
"Kora Quigley at State Farm is wonderful to work with. She is attentive, professional and knowledgeable. She always answers my questions and makes adjustments easily. Great office to work with!"
We responded:
"Thanks Mary - Congrats on your new Condo and we appreciate the review and working with you as well Joe Agent/Owner "
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Tom Dudal

May 21, 2025

5  out of  5
rating by Tom Dudal
"I worked with Kora to get a competitive quote on my house, cars and umbrella policy. The quotes were very good. Kora was super nice to work with. Highly recommend the Joe McNamara State Farm agency in Lake Zurich."
We responded:
"Great to hear Tom - I agree Kora is awesome at her job and we are lucky to have her as part of our Lake Zurich State Farm Agency !! Appreciate the review as well Joe Agent/Owner "
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Holly Hickey

May 19, 2025

5  out of  5
rating by Holly Hickey
"Sheryl was GREAT!!! Making sure the coverage we were going to be getting was comparable to what we had was an exhausting process for me. (Multiple policies). Sheryl was super patient and answered all of my many questions. I would definitely recommend State Farm Insurance in Lake Zurich with Joe McNamara! Just ask for Sheryl~"
We responded:
"Thanks Holly - Taking some extra time to review coverages always makes sense , and glad Sheryl was able to help !! Joe Agent/Owner "
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Jim Kuhr

May 5, 2025

5  out of  5
rating by Jim Kuhr
"Joe and his team are GREAT to work with. Very responsive and professional while always being focused on client service, support and satisfaction throughout."
We responded:
"Thanks Jim , appreciate our long term relationship as well and glad we could be of assistance to you and your family. Joe Agent/Owner "
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Rakesh Khairnar

April 29, 2025

5  out of  5
rating by Rakesh Khairnar
"The Agent Sheryl was soo much helpful, she provided me all the details I asked for and also provided me attractive quotes. Very satisfied with overall experience. Thanks Statefarm."
We responded:
"Thanks Rakesh, Sheryl is a great agent, and I am glad she was able to help. Appreciate the kind words. Joe Agent/Owner "
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Matt Prazuch

April 17, 2025

5  out of  5
rating by Matt Prazuch
"Wow - fantastic service from Kora at Joe Mc's State Farm. Right before working with her, I was complaining to my wife about a couple terrible experiences trying to get things done with different service providers during an apartment move. Thankfully, Kora's renter's insurance support restored my faith in humanity. She was quick, effective, and accommodated a couple custom requests without a hitch. What a breath of fresh air. It was a breeze working with Kora and Joe Mc's office."
We responded:
"Thanks Matt - glad we could assist with your move. Thanks for taking the time the leave a review . I agree Kora is awesome and we are lucky to have her Joe Agent/Owner "
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corina bande

April 6, 2025

5  out of  5
rating by corina bande
"Cindy from JoeMcNamara's agency was great to deal with. She was always very professional and flexible. She always called me at the set time and was looking for ways to accomplish what my family was looking for. I loved working with Cindy and I recommend this agency to anyone loooking for a new agent or a new company. With Cindy's help I was able to get even better coverage for our house and cars at a better price. Highly recommend this agency!!!"
We responded:
"Thanks Corina - Glad Cindy and the team could help and we look forward to working with you !! Joe Agent/Owner "
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Tien Nguyen

April 4, 2025

5  out of  5
rating by Tien Nguyen
"I’ve had the pleasure of working with Joe McNamara and his team for the past few years, and I can’t say enough good things about them. Joe is knowledgeable, approachable, and takes the time to understand your requirements to find the best insurance plan. I had difficulty finding a good business insurance plan, but Joe took matters into his own hands and resolved it quickly. Another outstanding team member is Tim Miller, who I work with regularly. He’s always patient, takes the time to answer my questions, and is quick to help with any documents I need. When my car had an issue, Tim and I completed the paperwork and processed the proper coverage in under 30 minutes. Tim is the best insurance agent ever ! It’s reassuring to know I have such a reliable team handling my home, auto, and business insurance."
We responded:
"Thanks Tien - Appreciate the kind words and the trust you place in our office. We value the business relationship as well. Joe Agent/Owner "
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Jim Morris

March 28, 2025

5  out of  5
rating by Jim Morris
"I recently reached out to Kora at Joe McNamara State Farm Insurance Agency for assistance in tracking down multiple insurance policies. Not only was she prompt and knowledgeable, but I could clearly tell that Kora cared about her clients. Cannot recommend her and Joe McNamara State Farm Insurance Agency enough. Jim"
We responded:
"Thanks Jim - Kora is extremely knowledgeable and consistently goes above and beyond for our customers. Very kind of you to recognize her . Appreciate the review as well Joe Agent/Owner "
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Mark Bianchi

March 26, 2025

5  out of  5
rating by Mark Bianchi
"I've been with State Farm for years and couldn't be more happy with the insurance they offer and the A+ service I get from Joe's partner Mike. Great job boys!"
We responded:
"Thanks Mark , Mike has been with me for almost 10 years, and I agree he provides top notch service. Thanks for acknowledging Mike, and leaving a review. They mean the world to us. Joe Agency Owner "
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Evette Miller

March 25, 2025

5  out of  5
rating by Evette Miller
"I’ve been working with Joe McNamara - State Farm Insurance for years now. A great insurance company to work with. A special shout out to Mike P, he always answers my emails same day and in my opinion goes above and beyond for our family."
We responded:
"Evette, We enjoy and value you continued support as well. I agree Mike does go above and beyond for our customers, and I see it everyday . Appreciate the kind words and taking the time to leave a review Joe Agency Owner "
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Terry Munyer

March 24, 2025

5  out of  5
rating by Terry Munyer
"Always very helpful and on top of it!"
We responded:
"Thanks Terry Joe Agent/Owner"
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Minna Xiao

March 19, 2025

5  out of  5
rating by Minna Xiao
"It was such a pleasant experience working with Tim when I switched my insurance to State farm. Tim is very professional and took the time to explain everything clearly. His knowledge, prompt responses and attention to detail made the entire process seamless. Really appreciate his professionalism and work efficiency. Highly recommend him to anyone looking for a reliable and knowledgeable insurance agent."
We responded:
"Thanks Minna - Glad everything worked out and Tim was able to assist Joe Agent/Owner "
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Isabella Crozier

March 19, 2025

5  out of  5
rating by Isabella Crozier
"Recently switched over to State Farm and worked with Kora who is an amazing agent! She helped me so much and gave me different options I could pursue that worked best for me! I had a great and easy switch over and it was all thanks to Kora!"
We responded:
"Great to hear Isabella , Kora is very thorough and patient and does a fantastic job for our Agency. We look forward to working with you and sincerely appreciate the review. Joe Agent/Owner "