Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jenny Marshall

Jenny Marshall

December 20, 2025

5  out of  5
rating by Jenny Marshall
"During a difficult family transition, I found myself needing to step forward and take over my auto and home policy on my own. I spent time researching State Farm agencies in the area, and the consistently outstanding reviews for the Lake Zurich location immediately stood out. From the moment I called, the team responded with care, working diligently to ensure I had a policy of my own. Kora was my point of contact, and from our very first conversation, she made me feel completely at ease, as if we had known each other far longer than a single phone call. Her warmth, attentiveness, and genuine compassion created a seamless and reassuring transition. Kora handled every detail with grace, and her kindness turned a challenging moment into a true fresh start. Thank you, Kora, for being sensational and for showing up with such care when I needed it most. 🌟"
We responded:
"Thanks for the kind words and recognition of Kora . Our goal is always to provide the level of service described above. Insurance can be complicated and overwhelming at times. We strive to provide professional advice and recommendations in a customer focused environment. Kora is one of the best in the business !! We look forward to working with you for many years to come Joe Agent/Owner "
Profile photo of Jim Olsen

Jim Olsen

December 17, 2025

5  out of  5
rating by Jim Olsen
"I am so pleased with Cindy and her efforts for excellence and customer satisfaction. Cindy is always able to provide a correct answer and researches anything that might not be totally clear."
We responded:
"Thanks Jim - Cindy consistently goes the extra mile for our insureds and we are lucky to have her. Glad she was able to assist and appreciate the review Joe Agent/Owner"
Profile photo of Allison Stevens

Allison Stevens

December 11, 2025

5  out of  5
rating by Allison Stevens
"I had just moved to the area and needed both house and auto insurance. I couldn't believe how quickly Joe and his team put together a quote that was more affordable than I had expected. Everyone in his office was friendly, easy to work with and very professional. I will definitely recommend Joe McNamara to my friends and family for their insurance needs."
We responded:
"Thanks Allison - It's great to reconnect and welcome back to the area . We look forward to working with you - Happy to assist with any needs you may have. Joe Agent/Owner "
Profile photo of Sara Avrit

Sara Avrit

December 2, 2025

5  out of  5
rating by Sara Avrit
"KORA IS AMAZING!! She was so helpful when my fiancé and I moved from CA, and she helped us transfer our insurance to IL seamlessly. She made sure she gave us the best deal and helped us add things to our policy to reduce our bill. She even helped set up a policy to insure my new engagement ring. She even went so far to send us a card congratulating us on our engagement. We heard of "Midwest Nice" in CA, but she is truly so very kind and the most helpful insurance rep I have ever had the privilege in working with. #KoraNice"
We responded:
"Sara , I can't thank you enough for you recognizing the care that Kora puts into our Clients every day. This is the main attribute we look for in our team . We truly believe in creating a real partnership with our clients. Thank you so much. This will most certainly make Kora's Day !! Joe Agent/Owner "
Profile photo of Tom Jarosinski

Tom Jarosinski

December 2, 2025

5  out of  5
rating by Tom Jarosinski
"I can begin to express how happy we are with Joe McNamara and his crew. Kora has been my main point of contact and has always been very prompt in answering all our questions."
We responded:
"Thanks Tom - Appreciate the review and the Kudos for Kora !! Joe Agent/Owner"
Profile photo of Brenda Larson

Brenda Larson

November 17, 2025

5  out of  5
rating by Brenda Larson
"Joe McNamara provides outstanding service. I texted him directly about getting some info for my son to rent a truck. Within 5 minutes he had sent a new card with my son's name on it to provide insurance proof. This is one example of many times he's gone above and beyond to take care of my family and I."
We responded:
"Thanks Brian and Brenda - Our Agency strives to provide world class customer service. We appreciate as always your continued support of our Lake Zurich Agency Joe Agent/Owner"
Profile photo of Katie Wallace

Katie Wallace

November 14, 2025

5  out of  5
rating by Katie Wallace
"Recommended by my neighbors to try this office for quotes on both home and auto and exceeded my expectations. After my home and auto rates began to rise after years of no claims, I began my search to switch. I pulled many quotes from many offices and this office exceeded expectations. All office staff is extremely helpful and thank you to my agent, Mike Pontarelli, for finding me the best prices and insurance for peace of mind."
We responded:
"Thanks for the Kind words Katie - Mike has been with our Agency for 10 years and always provides top notch service . We look forward to working with you and Welcome to our Agency !! Joe Agent /Owner "
Profile photo of Jerry Hartje

Jerry Hartje

November 11, 2025

5  out of  5
rating by Jerry Hartje
"I spoke with Tim on the phone, explained to him I needed proof of insurance on a rental property of mine sent to the county. He not only faxed it immediately, when the fax number I was given didn't work he emailed it to the county. He was persistent, professional, and communicated quickly."
We responded:
"Thanks Jerry - Appreciate the kind words - Persistent , Professional , and Good Communication are some of the attributes we strive for. Music to my ears !! Extremely thankful for the time you took to leave this 5 star review Joe Agent/Owner "
Profile photo of kelly thayer

kelly thayer

November 10, 2025

5  out of  5
rating by kelly thayer
"Tim Miller is who you want to have as your point of contact at McNamara insurance. He is professional, helpful and extremely responsive!"
We responded:
"Kelly, Glad to hear Tim was able to assist - I agree with you !! - I receive similar feedback from many of our insureds. Thanks for taking the time to leave a review for the Joe McNamara State Farm Insurance Agency in Lake Zurich Joe Agent /Owner "
Profile photo of Samson Price

Samson Price

November 6, 2025

5  out of  5
rating by Samson Price
"I’m a very happy customer of the Joe McNamara State Farm Insurance Agency, and many people I know have also been for plenty of years. In recent term, one person that stood out a lot to me and offered more than enough help, is Kora M. Quigley! She is extremely responsive, very attentive, and doesn’t miss out on any of the details! Between accidents, new car purchases, and everything in the middle, she has made it an extremely smooth experience. Couldn’t be happier with Joe and Kora!"
We responded:
"Great to hear Samson !! Kora and the whole team strive to be responsive and focused on details. Thanks so much for taking the time to leave this review - It means the world to us Joe Agent/Owner "
Profile photo of Mike Salaman

Mike Salaman

November 1, 2025

5  out of  5
rating by Mike Salaman
"Tim Miller has been great with his constant attention to detail and clear and concise communication. Really appreciate the time he spent understanding our requests and guiding us to a solution."
We responded:
"Thanks Mike - Tim does a great job for his clients and our Agency . Takes extra time to find personalized recommendations and solutions . Appreciate the review Joe Agent /Owner "
Profile photo of Therese Perna

Therese Perna

October 22, 2025

5  out of  5
rating by Therese Perna
"great service"
We responded:
"Thanks Therese - Our agency takes pride in high service levels , relationships and professional recommendations . Appreciate the 5 star review Joe "
Profile photo of William Stelcher

William Stelcher

October 7, 2025

5  out of  5
rating by William Stelcher
"I have been a customer of Joe McNamara State Farm Insurance Agency for many years and I’d like to say something special about every employee that he has but one person stands out and has helped me through difficult times personally and with some really unique insurance needs. It is Kora M. Quigley! As I stated everyone there has been amazing but Kora has always shown a gentle and caring touch and complete knowledge of my history with State Farm. She is the very best I’ve ever dealt with in all my insurance needs. I highly recommend this agency and I intend on staying on as a longtime and devoted customer!!"
We responded:
"Wow !! - Thanks Bill - we feel the same about Kora and see her in action every day. Appreciate your loyalty and taking the time to leave such an uplifting review Joe Agent/Owner "
Profile photo of Li Ye

Li Ye

September 19, 2025

5  out of  5
rating by Li Ye
"The process to get quote and underwriting going is fast and easier than I expected. Love the service and highly recommend!"
We responded:
"Thanks Li - Glad we were able to assist. Our goal is to always make the process as quick, simple, and seamless as possible Joe Agent /Owner "
Profile photo of Homero Casique

Homero Casique

September 18, 2025

5  out of  5
rating by Homero Casique
"Wonderful experience helped me a lot"
We responded:
"Thanks, Homero Glad to help any way we can Joe Agent/Owner"
Profile photo of Jim Barnes

Jim Barnes

September 18, 2025

5  out of  5
rating by Jim Barnes
"Cindy Brady, as my insurance agent, was a pleasure to work with and was very patient with me during this process because I had received 4 other quotes and was trying to work through all the details of all the quotes. I couldn't be more pleased with the entire experience with her help."
We responded:
"Thanks Jim, I agree, Cindy's detailed approach and insurance knowledge makes her a valued part of our team . Welcome to our Agency !! Joe Agent/Owner "
Profile photo of Don Calmeyn

Don Calmeyn

September 17, 2025

5  out of  5
rating by Don Calmeyn
"I have worked with Joe McNamara and his staff for several years. They have always been very helpful and their customer service is outstanding. I recently worked with Tim Miller. Tim was very helpful in getting me the best rate and coverage to fit our needs. Tim was very patient with all my questions."
We responded:
"Thanks Don - We enjoy working with you and your family as well Joe Agent/Owner "
Profile photo of Heather Vitale

Heather Vitale

September 17, 2025

5  out of  5
rating by Heather Vitale
"We have been with State Farm for several years. Sheryl has been very responsive and helpful with all of our changing needs. She even spent extra time to help determine some options to reduce our monthly rate. I would recommend working with Joe and Sheryl for your insurance needs."
We responded:
"Thanks Heather - We are fortunate to have Sheryl on our team , and glad she was able to assist. Thanks for being such a valued customer. Joe Agent/Owner "
Profile photo of Steve Butler

Steve Butler

September 16, 2025

5  out of  5
rating by Steve Butler
"Joe and all of his staff are great. They are always available when I have questions or concerns."
We responded:
"Thanks Steve for taking the time to leave a review. We appreciate your loyalty over the years as well as the referrals!! Joe Agent/Owner"
Profile photo of john Michniak

john Michniak

September 15, 2025

5  out of  5
rating by john Michniak
"Sheryl was very patient with me - answered all of my questions - and saved me money! Thanks Sheryl!!"
We responded:
"John - Appreciate the review and the kind words for Sheryl . Joe Agent/Owner"
Profile photo of ryan stejskal

ryan stejskal

August 10, 2025

5  out of  5
rating by ryan stejskal
"She was great and process was smooth"
We responded:
"Thanks Ryan - appreciate the review Joe Agent/Owner "
Profile photo of Cris Arens

Cris Arens

August 8, 2025

5  out of  5
rating by Cris Arens
"Switched to Joe after decades with a different agent....breath of fresh air!"
We responded:
"Thanks Chris - glad we could help and look forward to working with you going forward Joe Agent/Owner "
Profile photo of frank feraco

frank feraco

August 5, 2025

5  out of  5
rating by frank feraco
"Our family used Geico for several years...We found the service "ok". We are now so very pleased with the service and professionalism exhibited by Cindy and the balance of the team...5STAR without question...We should have made the change sooner..Thank you for your support and very fine work.. Merry Christmas The Feraco Family, South Barrington"
We responded:
"Thanks Frank - We are excited to have you as a client as well. We know people have many choices for insurance and appreciate the trust in our office. We are lucky to have Cindy and the rest of the team. Joe - Owner/Agent "
Profile photo of Susan Evans

Susan Evans

August 1, 2025

5  out of  5
rating by Susan Evans
"THANK YOU JOE McNamara Agency for being so customer friendly and willing to provide all the in's and out's (including other carrier comparisons - transparency at it's best) of choosing great insurance coverage, which is essential to have when driving out in today's traffic and in travels near and far! Huge Shout out to the wonderful Kora, Agent Extraordinaire. I feel like the only person in the world when I email or speak with her. Kindness and expertise are her signature qualities. What more can you ask than having people in your corner that are Trustworthy, Always ready to answer any question, and take a caring interest in the best for Your needs and wants. Carry on the Great service you provide! I look forward to being with this agency Forever...... Suzi Evans"
We responded:
"Wow Susan !! Your review made my day . Thanks for the kind words and recognition for Kora , we feel fortunate to have her on our team. The insurance market can be a bit challenging these days , but reviews like this help to energize me and the team. Thanks Joe Agent/Owner "
Profile photo of angie kula

angie kula

July 31, 2025

5  out of  5
rating by angie kula
"I had the best experience with Mike Ponterelli in Joe McNamara’s office. I was looking for a new agent as my agent of many years passed away. Mike reviewed my polices and with the changes he suggested saved me lots of money."
We responded:
"Thanks Angie - glad we were able to assist and welcome to our Agency ! Joe Agent/Owner"